Ozwin Casino Privacy Policy: What Happens to Your Details

The registration form asks for personal information in three screens.

1. Account: first name, last name, email address, username, password and password confirmation.
2. Address: country (Australia is preselected for local visitors), state or territory, city, street address and postcode.
3. Personal: date of birth, gender and phone number with the +61 country code.

While you fill in the form, the email address is checked to confirm that the mailbox exists, and the username is checked to make sure nobody else has taken it. Your password is chosen by you and must be 6 to 20 characters long. No currency field is shown, as accounts for Australia are opened in AUD.

Before the first payout, Ozwin Casino verifies who you are. The documents it can request are proof of identity, proof of address, proof of the payment method and proof of the source of funds. Usually that means a photo ID, a recent utility bill and copies of the cards used to deposit. A withdrawal stays on hold until these checks are complete.

Your details are used to run the account and to apply the casino’s own rules. Date of birth confirms that you are 18 or older. Name, address and payment details show that you hold only one real-money account and deposit only with methods in your own name. The bonus rules allow one offer per household, email, card and IP environment, so this data is also compared when a bonus is claimed. Support staff use your contact details to answer requests, including deposit limits and self-exclusion.

On the last sign-up screen there is a separate box: “I would like to receive information about bonuses, news and promotions”. It is not required to register, so you can leave it unticked and still open an account. Only the Terms and Conditions box is mandatory. If you change your mind later, write to the support team.

Deposits made by card do not show the casino’s name on your card statement. Deposits carry no fee from Ozwin Casino.

Questions about the data held on your account go to the support team. Write to support@ozwinmail.com and expect a reply within 24-48 hours, or open the 24/7 Live Chat on any page of the site. For a quicker answer, mention your username, but never send your password.